HIPAA Notice

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

CutisRx does not provide medical services, medical advice, or clinical diagnoses and does not employ physicians or practitioners. This notice applies where protected health information is created, received, maintained, or transmitted by independent healthcare professionals, a third-party telehealth provider network, pharmacies, fulfillment partners, or their service partners in connection with services accessed through the platform.

Responsibilities under HIPAA

When HIPAA applies, the applicable covered entities and business associates involved in your care are required to protect your protected health information, provide notice of privacy practices, follow the notice currently in effect, and provide required notifications if a breach occurs that may have compromised the privacy or security of your protected health information.

Uses and disclosures for care

Treatment: Protected health information may be used and shared with providers, pharmacies, labs, or care partners involved in your evaluation, prescription review, fulfillment, or follow-up.
Payment: Protected health information may be used and shared to bill, collect payment, process refunds, confirm coverage or eligibility, or support related financial operations.
Health care operations: Protected health information may be used and shared for quality review, training, compliance, customer support, fraud prevention, security, and service improvement.

Other permitted uses and disclosures

Protected health information may be used or disclosed when permitted or required by law, including for public health activities, health oversight, legal proceedings, law enforcement, preventing serious threats to health or safety, workers' compensation, or other specialized government functions.

Uses that require your written authorization

Your written authorization will be obtained for uses and disclosures of protected health information when HIPAA requires it, including most uses for marketing, sale of protected health information, and certain uses or disclosures of psychotherapy notes. You may revoke an authorization in writing, except to the extent it has already been relied on.

Your rights

Ask to inspect or receive a copy of protected health information about you.
Ask for protected health information you believe is inaccurate or incomplete to be corrected.
Ask for confidential communications by a different method or at a different address.
Ask to restrict certain uses or disclosures, although the request may not be required to be accepted.
Ask for a list of certain disclosures of protected health information about you.
Receive a paper copy of this notice, even if you agreed to receive it electronically.
File a complaint if you believe your privacy rights have been violated.

Some rights may need to be exercised directly with the independent healthcare professional, provider network, pharmacy, or other covered entity that maintains the relevant medical record. If you contact us, we can help route your request to the appropriate privacy contact.

Complaints

You may file a complaint with us by contacting noreply@cutisrxskincare.com. You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. We will not retaliate against you for filing a complaint.